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Corporate
Candy and Nuts
General Information
General
Information
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Acknowledgements
: Orders
are acknowledged upon receipt.
- Combined
Quantity Pricing: Not available.
- Illustrations:
Logos used in the catalog are for illustrative purposes
only. They do not imply endorsement, nor are items
with those imprints available to anyone other than parties
expressly authorized by the owner of such designs.
- Less
Than Minimum Charges: Imprinted orders $50.00. Unimprinted
orders $20.00. Less than minimum charges will apply
for any item for which the minimum quantity is not ordered.
From November 24 through December 24, less then minimum
orders cannot be processed.
- Perishability:
Natural cheeses and smoked meats need to be refrigerated
within 24 hours of receipt. Chocolates and nuts should
be stored in a cool, dry place.
- Returns:
Requests for returns must be made within 5 days of receipt.
Credit will not be issued for returns made without a return
authorization number. Restocking charges will apply
to all returns. Because of their perishable nature,
smoked meats and cheese cannot be returned for credit.
- Seasonal
Availability: From March 1 to November 1, certain items
that can normally be shipped by ground may require special
packaging or special shipping. Contact factory for
details.
- Substitutions:
Factory reserves the right to substitute items of greater
or equal value if necessary to insure on-time shipment.
When Canadian shipment is requested for items not available
for Canadian shipment, factory will substitute similar items
that qualify.
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Production
& Shipping Information
- Production
Time:
10 working
days from receipt of complete order for imprinted
and unimprinted orders. Complete order means:
purchase order, artwork, enclosure cards, shipping instructions
and complete and accurate mailing list if individual shipment
is requested. 5-Day Express Service is available
on specific items where noted.
- Rush
Service: Usually available at an extra charge.
Contact factory prior to placement of order to obtain ship
date.
- Methods:
Standard: UPS Ground®. Best: Overnight, 2 Day, or
3 Day service available. Orders that request shipping
charges to be prepaid and added to the invoice will have
the gross freight charges added.
- Addresses:
Addresses must contain name, street addresses, apartment
or suite numbers, city, state and correct zip code.
UPS and Federal Express will not deliver to PO boxes and
will not accept addresses without correct zip code.
The cost to find and correct zip codes is $4.00 er package.
Factory cannot be responsible for lost or delayed packages
because of insufficient address. Credit is not provided
for packages that are returned because of inadequate or
inaccurate address. Non-pershiable items are given
to the Salvation Army, perishable items are destroyed.
- C.O.D.
Shipments: Not available.
- Foreign
Shipments: Because of changes in customs procedures, foreign
shipments to destinations other than Canada can no longer
be accommodated. $20.00 per location plus shipping
charges. Preparation of export documents is $40.00per
location.
Individual
shipment via the Postal Service do not require export documents.
- Shipping
Weights: Approximate shipping weights are shown in online
catalog. Dimensional weights used for determining
air shipment charges are higher for certain gift baskets.
Refer to price grids for dimensional weights.
- Shipping
Dates: Desired ship date must be specified. Allow
adequate transit time from Wisconsin factory.
Please indicate "in hand date". Factory cannot
be responsible for delivery date, as transit time is not
in its control. If you need assistance in determining
ship date, contact factory.
Most
carriers do not guarantee transit time during December.
- Split
Shipments (multiple ship dates): $10.00 per shipment.
- Handling
Charge: $3.20 per carton (bulk shipments only).
- Bills
of Lading: For shipments via carriers that require a
bill of lading or airbills, factory will prepare bills at
$5.00 each.
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5-Day
Express Service
- 5-Day
Express Service is only available on items so noted
.
- Order
must ship to one location.
- Orders
must include complete details (including shipping information)
that do not change upon receipt at Maple Ridge Farms.
- Imprinted
orders must be for straight-line type or include
camera-ready
artwork that needs no alterations. No paper proofs.
- Orders
must be at least the catalog minimum quantity and not greater
than published catalog quantities.
- Artwork
or Digital Files not meeting factory’s specifications will
not be considered camera-ready and will not qualify for
5 Day Express Service.
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| 100%
Satisfaction Guarantee
If you
or your recipients are not completely satisfied with any item,
return it to us within 14 days and we will cheerfully replace
it, issue a credit, or refund your payment, whichever you
prefer. Prior to returning any item, contact factory
for return authorization number.
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| Stock
Designs - Firebranding
| Stock
Designs: No charge for stock designs alone. |
| Note:
Stock Designs have been reduced for illustrative purposes. |
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| Stock
Designs - Foil Stamped Ribbon
Typestyles
Note:
Mural Script, Brush Script and Chancery available in upper
and lower case only.
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Extra
Services
| Art
charges (No art charge when camera-ready art is provided) |
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| Simple
(typesetting, paste-up, minor clean-up) |
$25.00
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| Drop
halftone, screen, or shadowing (1/2 hr. minimum) |
90.00
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per
hour |
| Reverse
art |
15.00
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| Revisions
to art |
25.00
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each |
| Cancellations
(plus cost of work already completed) |
100.00
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| Corrections
to zip code or finding zip code |
4.00
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each |
| Change
of copy |
30.00
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| Enclosure
of gift cards (when supplied by customer): |
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| All
cards the same |
No
Charge |
| Cards
to be matched to each recipient |
1.00
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each |
| Cards
to be enclosed in provided envelope |
0.50
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each |
| Foreign
shipment (plus shipping & document charges) |
20.00
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per
location |
| Gift
cards: |
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| Same
message on all cards (limit 12 words) |
3.00
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each |
| Various
messages on cards (limit 12 words) |
8.00
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each |
| Individual
shipment directly to recipients |
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| Less
than minimum (not available from Nov. 24 - Dec. 24) |
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| Imprinted |
50.00
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per
item |
| Unimprinted |
20.00
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per
item |
| Line
drawings |
90.00
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each |
| National
cuts (Augustine Blue Book number required) |
30.00
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each |
| Oversize
imprints (Firebranding only) |
100.00
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per
order |
| Paper
Proofs |
5.00
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each |
| Preparation
of export documents |
40.00
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per
location |
| Preparation
of bills of lading or airbills |
5.00
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each |
| Rebilling
charge |
25.00
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| Return
of art |
5.00
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| Second
position imprint |
4.00
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each |
| Spec
samples |
EQP
+ 20.00 |
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| Special
imprint location |
100.00
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set-up |
| Split
shipments |
10.00
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each |
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